Privacy policy

Welcome to T.A.C - The Ayurveda Co., currently located at https://theayurvedaco.com/ your e-Shoppe by KE Healthcare Private Limited.

We thank you for your benign trust in us and deeply value our relationship with you.

We are committed to safeguarding your privacy and ensuring safe transactions with us. We take the protection and handling of your Personally Identifiable Information (PII) very strictly. Your visit to this website is subject to our Privacy Policy and Terms and Conditions. Please read on to know more about our information collection and dissemination processes.

This Privacy Policy describes the types of Personally Identifiable Information (PII) that you provide and we collect, only at the T.A.C - The Ayurveda Co. website, how we may use that information and with whom we may share it. It does not govern any other information or communications that may have been collected through brick-and-mortar retail stores or gathered in any other manner like promotions, personal contact programmes, etc.

It also describes the measures we take to protect the security of your information as well as how you can access, modify or delete your personal information. It also explains how you can object to the processing of your personal information or to receiving communications about our products and services.

Note: Our privacy policy is subject to be revised at any time without notice to comply with the company’s framework and local laws. To make sure you are updated on changes, if any, you are requested to review this policy periodically.

By accepting the Privacy Policy, you expressly consent to our use and disclosure of your personal information in accordance with this Privacy Policy.

1. Collection of Personally Identifiable Information (PII) and Other Information

You can browse T.A.C - The Ayurveda Co. – (a) either without registering online with us; or (b) by registering with us which enables us to contact you by email or text messages on your mobile phone to inform you about our products or respond to your comments or queries. As part of the registration process, we collect and store your personal information that you may elect to provide us with, such as your name, email address, mobile phone number and date of birth.

The technology that we use also allows us to collect aggregate information that does not identify you personally but lets us know your technology usage like the Uniform Resource Locater, Internet Protocol address, your operating system and browser type, etc. We may collect, compile, store, publish, promote, report, or otherwise disclose or use any such aggregate information which does not personally identify you. If any such aggregate information is correlated to you, it will be protected like any other personally identifiable information as described under this Privacy Policy.

2. Credit Card, Debit Card and Banking Information

T.A.C -The Ayurveda Co. does not collect or store Credit/Debit Card or Banking information. Such information may be provided by you during the purchase transaction; however, this data does not come to T.A.C -The Ayurveda Co.. It is directly transmitted through the payment gateway provider to the payment network or bank and no information is stored by The Ayurveda Co. Online.

3. Data Hosting

The website is hosted by third-party data hosting specialists. Information collected is kept on servers owned and managed by data hosting companies, which may be in India or overseas including the United States of America. The companies being used by T.A.C -The Ayurveda Co. are PCI compliant and have data security processes in place. However, T.A.C -The Ayurveda Co. is not liable for any data theft or breach of security at the data centres hosting the website and holding consumer data.

We will not sell, distribute or lease your personal information to third parties.

4. Information Tracking

We may automatically track certain information about you based on your behaviour on our site. We use this information to do internal research on our users’ demographics, interests, and behaviour to better understand, protect and serve our users. This information is compiled and analysed on an aggregated basis. This information may include the URL that you just came from (whether this URL is on our site or not), which URL you next go to (whether this URL is on our site or not), your computer browser information, and your IP address.

5. How We Use Your Personally Identifiable Information

a. Marketing Emails

The information you have chosen to provide may be used by T.A.C - The Ayurveda Co. to create and deliver to you emails such as our newsletters, surveys or other email messages containing product and event information, beauty and wellness tips or promotions. If at any time you decide that you would not like to receive these emails, you may select the ‘Unsubscribe’ link on the email or edit your information and consent to receive email and other communication in the ‘Profile’ section for registered users.

b. Text Messages and RCS

If you have chosen to leave your mobile phone number on T.A.C - The Ayurveda Co., you may receive text message / SMS and/or RCS alerts containing product and event information, beauty and wellness tips or promotions on your mobile phone. Please note that The Ayurveda Co. Online will never send you any unsolicited text messages on your mobile phone. T.A.C - The Ayurveda Co. does not charge any fee for you to receive any text message or RCS from us. However, your mobile service provider may charge you for sending and/or receiving text messages and air-time, as well as any other standard applicable rates charged by your mobile service provider.

c. Telephone calls

If you have chosen to leave your mobile phone number or landline number on T.A.C - The Ayurveda Co., you may receive phone calls containing product and event information, beauty and wellness tips or promotions on your mobile phone or landline phone.

d. Communications to Serve You

If you have chosen to provide us with your contact information, we may provide you with service-related announcements by any means, including email, concerning the website or contact you regarding your customer service requests or questions. For example, all registered users will receive a welcoming email to confirm their registration. These types of communications are necessary to serve you, respond to your concerns and provide the high level of customer service that T.A.C - The Ayurveda Co. offers its customers.

e. Customised Service

We may use the personal information you have chosen to give us to provide you with customised service and use of our website. For example, we may suggest products that would be of interest to you. Such customised information may be conveyed to you by way of emails or text messages / SMS, RCS and phone calls.

f. Special Events, Questionnaires and Surveys

On certain occasions, T.A.C - The Ayurveda Co. may sponsor special events (such as contests, promotions or other offerings), questionnaires and surveys. There may be specific rules applicable to these promotions that explain how any personal information you provide will be processed. We strongly suggest you review any applicable rules before participating. To the extent any special event, questionnaire or survey is not subject to specific rules, the processing of personal information is governed by this Privacy Policy and the purposes it sets forth.

g. Employment

If you provide personal information to us with respect to employment, such as your resume, we will treat such personal information as confidential and use it only to consider you for current and future employment opportunities and to contact you with respect to employment with us or our affiliates. An “Affiliate” is a person or entity that directly or indirectly through one or more intermediaries, controls or is controlled by, or is under common control with, our company. We will retain your information for further recruitment opportunities that may arise unless you tell us that you no longer wish for us to retain your information.

6. Technologies that Allow Us to Customise Your Experience on T.A.C - The Ayurveda Co.

We use various technologies to collect information relating to your visit to our website, such as the Uniform Resource Locator (URL) that referred you to our website, Internet Protocol address, browser type, browser language, the date and time of your request, etc. This enables us to enhance and customise your experience on our website. For example, we may collect the Internet Protocol (IP) address identifying your computer or device and indicating your geographic region for statistical purposes. In some instances, we may use these technologies in combination with the personally identifiable information you provide on the website. These technologies may provide a variety of information such as whether you have visited T.A.C - The Ayurveda Co. before. They also may enable you to save your preferences. Each technology is explained below.

a. Web Beacons and Tracking Links

Web Beacons (also called clear gifs and pixel tags), tracking links and/or similar technology consist of a few lines of code and are embedded on the pages of our website. They are often used in combination with Cookies and are often not visible to the user of the website. Web Beacons may relay information to third parties such as our service providers and may be used to track customer response to certain advertising, to better target interactive advertising and to enhance customer support and usability. If you reject our Cookies (see Cookie section below), you will prevent Web Beacons from relaying this information about you and may limit your use of some of our website features.

b. Cookies

Browser Cookies are bits of text that are placed on your computer’s hard drive when you visit our website. Flash Cookies are like Browser Cookies except that they can store data more complex than simple text and are stored in your browser rather than on your hard drive. You can have your browser and/or plugs to your browser, such as Flash, notify you of, or automatically reject, Cookies. If you reject our Cookies or opt out of the use of cookies, you may still use this website, but you may be limited in the use of some of its features.

7. Information We Share and Who We Share With

We will not provide your personally identifiable information to third parties for their use in marketing their products or services to you without your consent, except as provided in the “Business Transfers” Section below. In addition, we do not sell or otherwise disclose personally identifiable information about our website visitors except as described here.

a. The Ayurveda Co. Affiliates

We may share your personal information with our Affiliates that distribute and market The Ayurveda Co. products. Our Affiliates may use this information in accordance with this Privacy Policy including, if you have so chosen, sending you product information, cosmetic tips or promotions. If you prefer that we not share your personal information with our Affiliates, please do not provide it to us. We are unable to offer the benefits of T.A.C - The Ayurveda Co. to anyone who does not consent to the sharing of their personal information with our Affiliates.

b. Third Parties

We may retain other companies and individuals to perform functions on our behalf consistent with this Privacy Policy. Examples include website management companies, order processing companies, courier companies, data analysis firms, customer support specialists, email vendors, web-hosting companies and fulfilment companies (e.g., companies that coordinate mailings). Such third parties may be provided with access to personal information needed to perform their functions but may not use such information other than on our behalf and in accordance with this Privacy Policy.

In addition, in some instances, you may be offered the opportunity to consent to the sharing of your information with a third party such as an event or promotion co-sponsor. If you consent, we will share your information with such third party and the information you provide may be used by such third party for their purposes and in accordance with their policies.

8. Business Transfers

As we continue to develop our business, we might sell certain of our assets. In such transactions, user information, including personal information, generally is one of the transferred business assets, and by submitting your personally identifiable information on the website you agree that your data may be transferred to such parties in these circumstances.

9. Compliance with Law

We may disclose information that is necessary to comply with any applicable law, regulation, legal process or governmental request. In addition, we may disclose any information when it is necessary to prevent physical harm or financial loss or in connection with suspected or actual illegal activity.

10. Transfer of Data to Other Countries

The Ayurveda Co., our Affiliates and third parties who may receive your personal information in accordance with this Privacy Policy and the databases in which your personal information is stored shall be located in India and are required to honour the privacy representations made in this Privacy Policy under applicable laws of this country. In case of transfer of data to any other country, legal protections applicable to personal information in the concerned country will apply.

11. Children’s Privacy

The Ayurveda Co. Online website is not designed for persons under the age of 13 and we do not knowingly collect personally identifiable information from anyone under the age of 13. If you are under 13 years of age, you may browse The Ayurveda Co., but please do not provide your personal information to us. For example, you cannot register. If we become aware that we have inadvertently received personal information from a visitor under the age of 13 on the website, we will delete the information from our records.

12. How We Protect Personal Information

We maintain reasonable safeguards for this website to protect against unauthorised disclosure, use, alteration or destruction of the personal information you provide on The Ayurveda Co. Online. If you have any questions about security at our Site, you can email us at care@theayurvedaco.com

13. Comments

We have taken great efforts to ensure that your visit to The Ayurveda Co. Online is best in class and your privacy is constantly respected. If you have any questions, comments or concerns about our privacy practices, please contact us by email at care@theayurvedaco.com

Worldwide Copyright © KE Healthcare Private Limited (brand owners of T.A.C -The Ayurveda Co.). All worldwide rights reserved.

14. Information from social media, e.g. Facebook

On our pages, you will find a button linking to our Facebook page. Please note that, with the use of this button, data about the visit to our pages can be linked to your Facebook profile. If you do not wish to transmit data to Facebook, please ensure that you are logged out of Facebook while entering our pages. Please also be sure to note the data protection notices of Facebook if you wish to use the corresponding button on our pages. The information about data protection at Facebook can be found at: http://wwww.facebook.com/about/privacy

15. Privacy Concerns

If you are concerned about the handling of your Personal Information, or if you have any complaints or queries related to your Personal Information or our Policy, please contact:

Nodal Grievance Officer
Guneet Sethi
KE Healthcare Private Limited
Address: Plot No. 49,
Udyog Vihar, Phase 4,
Gurugram, Haryana 122022
India

Email id - gurneet.sethi@kehpl.com
Contact No. - +91-7701805070

The Grievance Officer has identified the above pursuant to the provisions of applicable laws including but not limited to the Information Technology Act, 2000 and the Consumer Protection Act, 2019, and the rules enacted under those laws.